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Refund/Cancellation and Delivery Policy

Please note - The cancellation and refund policy below is one followed by Eyas, however policies may vary slightly with each conference and it is advised to double check the wording on your confirmation letter.

Cancellation Policy

The registration fee will be refunded minus a £15 administration charge if cancellations are received at least two weeks before the workshop date.

Cancellations within two weeks of the event date are charged the full registration fee, other than in exceptional circumstances which can be verified.

In the event of cancellation of the course outside of our control we will not be held accountable for travel and/or accommodation costs incurred. However the workshop fees will be refunded.

Transferring places between workshops - Any cancellation of a place on the workshop will incur the relevant cancellation fee. If the registrant wishes to use the remainder of the fee in payment or part payment of another workshop the £15 administration fee will be deducted providing the cancellation is more than two weeks before the event date. If a cancellation is made within two weeks of the event date no refund will be available to transfer to another workshop.

Replacing delegates - If a delegate is unable to attend and a replacement is nominated there may be a charge depending on the individual circumstances, this will be advised at the time. Please contact the us to request a replacement of delegates at least a week before the workshop date.

Delivery Policy

We endeavour to email confirmation of your booking within 48 hours, if you have not heard from Eyas within that time frame, please email info@eyas.co.uk

Where applicable delivery of goods will be sent directly via first class within 5 working days, please refer to your individual emailed confirmation for specific details.